Personal data processed
 The Silver Mountain B.V. may process personal data about you, because you use the services of The Silver Mountain B.V., and/or because you provide these yourself by filling out a contact form on the website to The Silver Mountain B.V. The Silver Mountain B.V. may process the following personal data:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Bank account number

 
Why The Silver Mountain B.V. needs data 
The Silver Mountain B.V. uses your personal data in the context of performing a contract concluded with you, usually consisting of the online sale of our products. In addition, The Silver Mountain B.V. may process your data to be able to contact you by phone if you request it, and/or to approach you in writing (by email and/or by post) if you cannot be reached by phone unexpectedly.

 
How long The Silver Mountain B.V. retains data 
The Silver Mountain B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

• We are required by the Tax Authorities to retain our administration with your invoice, payment, and order data for 7 years. After that, we only use anonymous data for internal reporting.
• If you have subscribed to the newsletter or have given permission to receive personalized messages, we will keep that permission until you unsubscribe. Even if you decide at some point that you no longer wish to receive the newsletter or personalized messages, we will keep the withdrawal of your request. After that period, we only use your data anonymously for internal reporting.

 
Google Analytics data 
The standard period for retaining data from cookies or advertisements is 26 months. Do you want your data to be deleted immediately after you have visited The Silver Mountain B.V.? Please contact us at info@thesilvermountain.nl. After processing the data, it takes 24 hours for your data to be actually deleted.

Hotjar 
These cookies come from Hotjar and are stored for a maximum of 1 year, 12 months. Do you want your data to be deleted immediately after you have visited The Silver Mountain B.V.? Please contact us at info@thesilvermountain.nl. After processing the data, it takes 24 hours for your data to be actually deleted. Hotjar does not share anonymous data with third parties. See also the Hotjar Privacy Policy.
 
Sharing with others 
The Silver Mountain B.V. only provides your personal data to third parties if this is necessary for the execution of an agreement with you, to map website visits or to comply with a legal obligation.
 
Mapping website visits 
General visitor data is kept on the website of The Silver Mountain B.V., including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyses of visitor and click behavior on the website. The Silver Mountain B.V. uses this information to improve the operation of the website. This data is anonymized as much as possible and, if necessary, provided to third parties.

In addition, we and our advertising networks and media agencies may show you advertisements. This is based on your previous visits to our websites and the websites of third parties. We and our advertising networks and media agencies then collect your surfing, search, and purchase behavior based on cookie techniques, your IP address, and the advertisement number associated with the device you are surfing with.

Finally, it is possible that The Silver Mountain B.V. will provide your personal data if The Silver Mountain B.V. is obliged to do so as a result of a court order or other legal obligation, a summons, or a legal action, or if we believe it is necessary to defend our rights, for example, to prevent or combat illegal activities or infringements of our policies.
 
Google Analytics 
The Silver Mountain B.V. uses Google Analytics to track how users use the website and how effective The Silver Mountain B.V.'s Adwords advertisements are on Google search result pages. The information obtained in this way, including the address of your computer (IP address), is transferred to Google and stored on servers in the United States. Read Google's privacy policy for more information. You can also find the Google Analytics privacy policy here. Google uses this information to keep track of how our website is used, to provide reports about the website to The Silver Mountain B.V., and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. The Silver Mountain B.V. has no influence on this. The Silver Mountain B.V. has not given Google permission to use Analytics information obtained via The Silver Mountain B.V. for other Google services.
 
View, modify, or delete data 
You have the right to view, correct, or delete your personal data. You can send a request for access, correction, or deletion to info@thesilvermountain.nl. The Silver Mountain B.V. will respond to your request as soon as possible, but within four weeks.

Securing 
The Silver Mountain B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The website of The Silver Mountain B.V. uses a reliable SSL certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data is not properly secured or if there are indications of misuse, or if you would like more information about the security of personal data collected by The Silver Mountain B.V., please contact The Silver Mountain B.V. via info@thesilvermountain.nl. www.thesilvermountain.nl is a website of The Silver Mountain B.V.